Quality Management Lead

About the role

Booz Allen is looking for an experienced quality assurance leader to guide a team of engineers designing and installing network systems for the U.S. Army. The role focuses on developing and implementing a quality management plan so that network systems are reliable, intuitive and fit user needs. It is based in Belcamp.

Key responsibilities

• Guide discussions with leadership and cross-functional teams (engineers, analysts, support staff) to define success, capture pain points and find improvement opportunities.
• Oversee data-collection plans, facilitate workshops and share findings so stakeholders understand and agree on the results.
• Advise on Lean Six Sigma, business process reengineering, design thinking, theory of constraints and continuous improvement, with recommendations tied to quantitative and qualitative outcomes.
• Establish consistent quality or risk management practices, evaluate products and processes, and champion corrective and preventive actions.
• Deliver improvements across mission domains such as cybersecurity and procurement, supporting Army network modernization.

Required profile

• 8+ years leading enterprise or program-level quality management and process improvement for complex, mission-critical network environments.
• Bachelor's degree; Master's degree is a plus.
• Ability to present to senior leaders and technical teams, and to travel up to 25% of the time.
• Secret clearance required; applicants undergo a security investigation and must meet eligibility requirements for classified information.

Required skills

• Lean Six Sigma, BPR, design thinking, TOC or CPI experience.
• Authoring and maintaining Quality Management Plans.
• Data collection, SIPOC, Fishbone, FMEA and trend analysis tools.
• Nice to have: Army or DoD experience, performance dashboards, Lean Six Sigma Green or Black Belt, ASQ CQE/CQA certification.

What we offer

• Projected annual salary of $99,000 to $225,000 depending on experience, education and contract terms.
• Health, life, disability, financial and retirement benefits, paid leave, tuition assistance and work-life programs.
• Recognition awards for exceptional performance.