Quality Assurance Specialist

About the role

Systel is expanding its quality organization to support ruggedized compute products and growing customer expectations. As a Quality Assurance Specialist you will work across engineering, operations, suppliers and customers to prevent defects, solve problems and continuously improve product quality.

Key responsibilities

• Develop and implement quality control plans and procedures aligned with industry standards and customer requirements.
• Conduct root‑cause analysis, manage CAPA and NCR processes, and document corrective actions for non‑conformances, complaints and field failures.
• Perform incoming, in‑process and first‑article inspections (FAI) and failure analysis, providing design improvement recommendations.
• Collaborate with suppliers and customers to resolve quality issues and enhance supplier performance.
• Analyze problem logs, report trends, and maintain quality metrics and reports.
• Participate in design reviews, ensure compliance with ISO 9001, AS9100, ITAR and lead continuous‑improvement projects.

Required profile

• Detail‑oriented quality professional with 2+ years of QA experience in engineering.
• Strong analytical skills, able to conduct root‑cause investigations and drive corrective actions.
• Comfortable interpreting mechanical drawings and communicating quality requirements to diverse stakeholders.
• Proactive collaborator who models customer service, ownership, improvement passion and integrity.

Required skills

• CAPA and NCR management
• First‑Article Inspection (FAI)
• Failure analysis
• Mechanical drawing interpretation
• Root‑cause analysis
• Data analysis of quality logs
• SMT and advanced electronics knowledge
• Familiarity with ISO 9001, AS9100 and ITAR compliance