Property Receptionist

About the role

Fairstead, a real estate firm focused on affordable housing, is looking for a receptionist to act as the first point of contact for the property and provide administrative support to the on-site team. The role handles the flow of people through the property and ensures all receptionist duties are accurate, high quality and delivered on time.

Key responsibilities

• Maintain records, documentation and files, especially complex or sensitive ones.
• Type letters and memos.
• Track visits and calls.
• Oversee telephone services, email correspondence and mail distribution.
• Answer phones pleasantly, following the techniques set out in the policy and procedures manual.
• Assist in taking work requests and expediting their completion, keeping records as required.
• Maintain courteous communication with residents, applicants and representatives of other companies.
• Direct office activities to maintain efficiency and compliance with company policies.
• Assist clerical and support staff, especially on advanced or sensitive work.
• Maintain office supplies inventory and perform other related duties as required.

Required profile

• High school graduate or equivalent.
• One year of office assistant or customer service experience.
• Strong written and verbal communication and interpersonal skills.
• Ability to multi-task, with strong attention to detail and organization in a fast-paced environment.
• Excellent customer service and time management skills.
• Able to present information clearly and meet tight deadlines.
• Willingness to work collaboratively in a dynamic environment.

Required skills

• Proficiency in Microsoft Office Suite.

What we offer

• Medical insurance through Meritain Health, vision plan and life insurance paid by the employer.
• 401(k) retirement plan matched up to 5% of the first 5% contributed.
• 12+ paid holidays, 15 days of PTO and 7 sick days.
• Flexible Spending Account, nationwide pet insurance and disability insurance.
• Laser correction discount and employee discounts on appliances and apparel.