Product Installation Engineer (Semiconductor Equipment)

About the role

KLA's Product Installation Engineer (IE) is the first point of contact for customers receiving new, advanced semiconductor equipment. The engineer leads on-time installation and qualification of complex capital equipment, ensures a smooth handoff and a successful warranty start, and represents KLA directly with customers. The role requires extensive domestic and international travel, and the selected candidate must work 6 days a week, 10 hours a day.

Key responsibilities

• Install and qualify advanced KLA systems at customer sites worldwide, on schedule and to quality standards
• Diagnose and troubleshoot technical issues during installation, finding root causes and applying effective solutions
• Perform setup, alignment, calibration and verification of complex semiconductor capital equipment
• Work with KLA regions, engineering and customer teams to verify system performance and transfer tool ownership
• Give clear status updates to stakeholders and complete installation documentation accurately and on time
• Secure warranty sign-off on newly installed tools

Required profile

• Minimum ASET degree or equivalent work experience supporting complex capital equipment for the semiconductor industry
• Ability to work independently following documented procedures, with increasing autonomy under the guidance of managers and senior IEs
• Comfortable in cross-cultural, cross-functional environments and willing to travel extensively

Required skills

• Knowledge of electronics, optics, mechanical, electro-mechanical and electro-optical systems
• Experience with high-vacuum systems strongly preferred
• Computer systems, operating systems and networking (Windows, Unix or similar)
• Microsoft Office proficiency
• Analytical, problem-solving and troubleshooting abilities, strong communication skills

What we offer

• Pay range of $33.75 to $57.36 per hour, depending on role, level and location
• Possible performance incentive programs and benefits such as medical, dental, vision, life insurance, 401(k) with company matching, ESPP, tuition reimbursement, EAP, paid time off and family care leave