Product Install Engineer - RAPID (90%+ Travel)

About the role

KLA, a global leader in electronics for the semiconductor manufacturing ecosystem, is hiring a Product Installation Engineer (IE) for its Milpitas, California-based Services team. The IE is the first point of contact for customers at their new equipment sites, leading on-time installation and qualification of complex capital equipment so that tools hand over smoothly, run predictably and start under warranty. The role requires extensive domestic and international travel.

Key responsibilities

• Install and qualify advanced KLA systems at customer sites worldwide, on schedule and to quality standards
• Diagnose and troubleshoot technical issues during installation, finding root causes and applying effective solutions
• Perform setup, alignment, calibration and verification of complex semiconductor capital equipment
• Work with KLA regions, engineering and customer teams to verify system performance and transfer tool ownership
• Give clear status updates to stakeholders and complete installation documentation accurately and on time
• Secure warranty sign-off on newly installed tools

Required profile

• Aset minimum degree or equivalent work experience supporting complex capital equipment for the semiconductor industry
• Ability to work 6 days a week, 10 hours a day, with extensive travel
• Strong analytical, problem-solving and troubleshooting skills, and excellent communication skills
• Self-motivated, organized, detail-oriented and able to work across cultures, functions and geographies

Required skills

• Knowledge of electronics, optics, mechanical, electro-mechanical and electro-optical systems
• Experience with high-vacuum systems strongly preferred
• Comfort with computer systems, operating systems and networking (Windows, Unix or similar)
• Proficiency in Microsoft Office

What we offer

• Base pay of $34.33 to $58.37 per hour
• Possible performance incentive programs and benefits such as medical, dental, vision, life insurance, 401(k) with company matching, ESPP, tuition reimbursement, EAP, paid time off and family care leave