Process Support Engineer

About the role

As a Process Support Engineer (PSE) you will guide products through their entire lifecycle, from concept to final qualification. You will provide high‑visibility customer support through on‑site installations, system diagnoses, and the service and repair of complex semiconductor equipment.

Key responsibilities

• Serve as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of issues and delivery of solutions.
• Work closely with customers to optimize tool performance to meet process and integration requirements.
• Check and approve operational quality of system equipment.
• Instruct customers in operation and maintenance of the system.
• Provide on‑site installation, diagnosis, troubleshooting, service, and repair of complex equipment and systems.

Required profile

• Minimum 5 years experience in semiconductor capital equipment or a similar high‑tech industry.
• 3+ years experience in applications or process engineering.
• Bachelor’s degree in a STEM field.

Required skills

• Chemical Vapor Deposition (CVD)
• Atomic Layer Deposition (ALD)
• Plasma Reactive Ion Etch (RIE)
• Physical Vapor Deposition (PVD)
• Design of Experiments (DOE) and statistical data analysis

What we offer

• Salary range $108,000 – $148,500 per year.
• Comprehensive benefits package including health, wellbeing, and professional growth programs.
• Bonus and stock award opportunities.
• Supportive work culture with learning and development resources.