Process Support Engineer III – Semiconductor Equipment

About the role

As a Process Support Engineer (PSE), you’ll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high‑visibility customer support through on‑site installations, system diagnoses, and the service and repair of complex systems and equipment.

Key responsibilities

• Serve as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
• Work closely with customers to optimize tool performance to meet process and integration requirements.
• Check and approve operational quality of system equipment and instruct customers in operation and maintenance.
• Provide on‑site installation, diagnosis, troubleshooting, service, and repair of complex equipment and systems.

Required profile

• Minimum 5 years in Semiconductor Capital Equipment or similar high‑tech industry.
• Preferred 3+ years experience in Applications or Process Engineering.
• Bachelor’s degree in a STEM field.

Required skills

• Knowledge of three or more processes on one or more technologies (e.g., Chemical Vapor Deposition, Atomic Layer Deposition, Plasma Reactive Ion Etch, Physical Vapor Deposition, Anneal, Implant).
• Experience with data analysis, statistics, and design of experiments (DOE).

What we offer

• Salary range $108,000 – $148,500 per year.
• Supportive work culture with learning and development opportunities.
• Comprehensive benefits, bonus and stock award programs.
• Travel up to 25% of the time and relocation assistance.