Process Improvement Specialist I

About the role

This role supports SEL teams in improving the quality of their processes. You will work with employees from multiple divisions to help them solve problems with discipline, implement corrective actions and keep communication clear throughout the process, while supporting data-driven decisions through analysis, conclusions and recommendations. The position develops problem-solving and project management skills and builds a reputation as a trusted quality expert.

Key responsibilities

• Facilitate onsite external assessments and act as internal auditor
• Work with cross-functional teams to address quality issues and brainstorm solutions
• Analyze data, identify trends and align KPIs
• Encourage and support employee engagement in problem-solving activities
• Communicate current status and action plans for problem-solving efforts
• Support business initiatives to meet operational objectives
• Promote the use of SEL's Quality Tools in assigned areas

Required profile

• B.S. or B.A. in Business, Math, Statistics, Communications (or related) or equivalent experience
• 2+ years of experience in project management, process improvement or data analytics
• Experience with onsite external assessments, internal auditing, and ISO/IEC 17025 laboratories or ISO 9001 quality programs
• Strong facilitation, communication, organizational, project management and problem-solving skills
• Ability to work collaboratively across organizational boundaries

Required skills

• Microsoft Word, Excel and Access
• Data analysis and trend identification
• Preferred: knowledge of SEL products and manufacturing, familiarity with SEL's Problem Solving Applications, ASQ Certified Process Analyst or Six Sigma Green Belt

What we offer

• Pay range of $37.45 - $55.25 per hour
• Medical, prescription, dental, vision, life and disability insurance
• Retirement benefits including an employer-funded ESOP and personal 401(k)
• 10 paid holidays, 12 days of vacation accrual, 9 paid sick days and paid family and medical leave covering 90% of pay
• Tuition assistance, STEM courses, apprenticeships and engineering development programs