Premium Supervisor - Xfinity Center

About the role

Legends Global is hiring a Premium Supervisor for its VIP stand at the Xfinity Center in Mansfield. The supervisor oversees the stand workers, manages set-up and closing, keeps the station clean and stocked, and ensures food and beverage service meets the guidelines of the venue and the board of health. The pay rate is $18-$22 per hour.

Key responsibilities

• Supervise and coordinate the activities of stand workers in the VIP area.
• Oversee and/or take part in stand set-up and closing, including counting inventory, preparation and cleaning.
• Keep work stations clean and well stocked, and order replacement stock from runners as needed.
• Complete required paperwork accurately and efficiently, and input daily event sheets and reports.
• Ensure staff follow alcohol policies and that food preparation meets venue and health board guidelines.
• Work with the customer service department to improve service, and do inventory at assigned locations.
• Handle area schedules, make changes, print and post them, and stay familiar with the venue layout and menu.
• Provide personal service to guests, maintain a clean, safe work area and comply with service, inventory and cash control procedures.
• Follow and encourage safety policies, report safety incidents through the company's risk management system, and complete safety training.
• Work a flexible schedule, including days, nights, weekends and holidays.

Required profile

• 2 to 4 years of experience in a fast-paced, high-end club, restaurant or catering location.
• High school diploma; some college preferred.
• Ability to read and write English, perform simple math calculations, and handle information accurately.
• Punctual, dependable, proactive, organized and able to work under pressure and adapt to change.
• Able to walk long distances, stand for long periods, and lift up to 30 pounds.
• Meets state and local health requirements for food handlers and alcohol service.