PIV General Clerk - USCIS Miami

About the role

Crossroads Talent Solutions is hiring a PIV Support Clerk for the USCIS Miami Asylum Office. The role provides on-site credentialing and security administrative support to USCIS Office of Security & Integrity (OSI) locations nationwide, supporting PIV card issuance, fingerprinting, access control and general security administration under HSPD-12. It is full-time and on-site, with no telework.

Key responsibilities

• Issue, enroll, sponsor, revoke, recover and destroy DHS PIV cards, and provide fingerprinting services for authorized DHS personnel
• Process visitor badges, maintain visitor logs and schedule appointments through DHS credentialing systems
• Track card production, issuance, revocation and destruction, and maintain access control systems and security databases
• Run daily DCF opening and closing procedures and monitor HSPD-12 inventory and supplies
• Handle security-related email, assist Regional Security Chiefs and Field Security Managers, and perform data entry and document scanning
• Prepare reports, spreadsheets and administrative documents, maintain security trackers, support audits and inventory reviews, and help improve the OSI program

Required profile

• U.S. citizenship (required)
• Active public trust or clearance
• At least 3 of the last 5 years living in the United States (unless exempt under DHS guidelines)
• High school diploma or equivalent
• Reliable attendance and punctuality

Required skills

• Microsoft Office (Word, Excel, Outlook)
• Strong administrative and organizational skills
• Professional communication and customer service
• Handling sensitive PII in line with federal security policies

What we offer

• Medical, dental and vision benefits
• 401k
• Life insurance plans
• Employee health and wellness program