Personal Injury Case Manager (Remote)

About the role

The Personal Injury Case Manager supports a growing personal injury practice by acting as the primary point of contact for clients and ensuring each case moves efficiently through its lifecycle. This remote position works Monday‑Friday, 8:30 AM‑5:30 PM MST, and blends administrative precision with empathetic client service.

Key responsibilities

• Request, follow up on, and organize medical records from hospitals and clinics.
• Provide timely case status updates to clients.
• Maintain complete, accurate, and up‑to‑date case files in the case management system.
• Support general administrative tasks to improve workflow efficiency.
• Coordinate scheduling for meetings, depositions, and court‑related activities.
• Open and manage insurance claims, communicating with insurers and subrogation entities.
• Assist with client onboarding, gathering insurance information and supporting evidence.
• Support litigation by preparing documents, consolidating PDFs, and drafting correspondence.

Required profile

• Strong experience in personal injury case management or legal support.
• Clear, professional written and verbal communication skills.
• Ability to interact effectively with clients, medical providers, and insurance representatives.
• Excellent organizational and time‑management abilities.
• Detail‑oriented approach to documentation and data entry.
• Problem‑solving mindset and initiative.
• Comfort handling confidential information with discretion.

Required skills