People Generalist

About the role

As a People Generalist you will support the full people agenda, executing HR processes, assisting employees and managers, and ensuring smooth recruitment, onboarding, development, and engagement activities. Reporting to the Head of People, you will work from our New York Support Office in a hybrid setting.

Key responsibilities

• Execute employee life‑cycle processes and support business units with HR initiatives.
• Provide employee and labour relations support, including handling inquiries and assisting with union negotiations.
• Coordinate employee engagement activities to boost workplace satisfaction.
• Manage recruitment processes, onboarding delivery, and training facilitation for store management teams.
• Support performance management, succession planning, and talent pipeline development.
• Analyze people metrics, prepare headcount and turnover reports, and track HR KPIs.

Required profile

• Degree in Human Resources, Business Administration or a related field.
• Experience in HR operations or a generalist HR role.
• Strong organizational and administrative skills with attention to detail.
• Good understanding of HR processes and employee lifecycle management.
• Ability to analyze data and produce accurate HR reports.
• Excellent interpersonal and communication skills.
• Commitment to collaboration, inclusion and continuous improvement.

Required skills