Pediatric Outpatient Rehabilitation Program Manager

About the role

AdventHealth is hiring a Pediatric Outpatient Rehabilitation Program Manager for its Sports Med & Rehab location on Courtland Street in Orlando, Florida. The manager leads the day-to-day operations of the rehabilitation department, including clinical and service rounding, and works with pediatric patients. The schedule is Monday to Friday, 8am to 5pm, full-time, day shift.

Key responsibilities

• Lead daily operations of the Rehabilitation Department, coordinate activities, prioritize workflow, schedule to meet patients' needs and solve problems.
• Hire and orient new staff to processes, equipment, safety and operational plans.
• Market to physicians and physician practices and build referral relationships, and promote public awareness through community events, lectures and speaking.
• Monitor department metrics, create action plans and document results.
• Plan and run employee engagement activities, give performance feedback and counsel staff.
• Assist with patient care when available, within scope of practice, following PT, OT or SLP staff descriptions.
• Investigate and resolve complaints as a liaison between staff, physicians, patients and families.
• Maintain productivity standards, complete staff appraisals on time, and monitor staff, equipment, revenue, expenses and labor.
• Act as mentor to clinical staff and students, take part in research, journal clubs and clinical education, and monitor customer and stakeholder satisfaction.

Required profile

• Bachelor's degree in Physical Therapy, Occupational Therapy or Speech-Language Pathology (required).
• Licensed as an Occupational Therapist (OT), Physical Therapist (PT) or Speech-Language Pathologist (SLP) (required).
• Basic Life Support / CPR certification (required).
• 2+ years of healthcare experience (required); 1+ year of leadership experience preferred.
• Commitment to patient-oriented practice (required).

Required skills

• Outlook, Microsoft Office and Windows (preferred)

What we offer

• Sign-on bonus up to $10,000 for eligible applicants and relocation bonus up to $3,000 for eligible applicants.
• Medical, dental, vision, life and disability insurance, paid time off, 403(b) retirement plan and 4 weeks of fully paid parental leave.
• Career development, well-being resources, mental health support and pet benefits.