Patient Services Associate

About the role

The College of Dentistry at Texas A&M University Health Science Center is seeking a Patient Services Associate to join its Clinical Affairs department in Dallas. This on‑site position provides front‑line support to patients, handling appointment scheduling, check‑ins, and record maintenance in a high‑volume dental environment.

Key responsibilities

• Greet patients, verify appointments, and manage check‑in procedures.
• Schedule and reschedule patient appointments using the clinic’s system.
• Maintain accurate patient records and statistical reports in accordance with established protocols.
• Operate a multi‑line phone system to field calls and direct inquiries.
• Assist with general office duties, including handling cash transactions when required.

Required profile

• High school diploma or equivalent; some college coursework is a plus.
• At least two years of experience in a general office or customer‑service setting.
• Professional demeanor with strong organizational abilities.
• Ability to work efficiently in a fast‑paced, high‑volume environment.

Required skills

• Proficiency with word‑processing applications.
• Proficiency with spreadsheet applications.
• Experience using a multi‑line telephone system.

What we offer

• Hourly wage of $19.56.
• Standard Monday‑Friday schedule, 8 am – 5 pm.
• On‑site work in Dallas, Texas.