Patient Registration Customer Service Representative
r1rcm · Evansville
Job description
About the role
R1 is looking for a Patient Registration Customer Service Representative for its Ascension St. Vincent Evansville Center, working Monday to Friday, 2:30 PM to 6:00 PM, with rotating weekends and holidays. As the first point of contact for patients checking into the hospital, you will guide them through registration, answer questions and build trust in a fast-paced environment. No healthcare background is required; full training is provided.
Key responsibilities
- Register patients efficiently using multiple computer systems
- Answer phones and gather information quickly and accurately
- Assist patients who may be ill, anxious or confused
- Navigate diverse insurance plans and coverage details (with training)
- Adapt to interruptions from clinical teams during urgent care situations
- Build rapport and ease patient concerns in real time
Required profile
- High school diploma or GED
- Strong customer service experience
- Ability to pass a background check, drug test and meet vaccination requirements
- Preferred: medical or healthcare experience (not required)
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Published 16 hours ago
Expires 1 month from now
4 views · 0 interested
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r1rcm
Evansville