Patient Coordinator
lumio-dental-practice-locations · Topeka
Job description
About the role
The Patient Coordinator serves as the first point of contact for patients, handling phone calls, scheduling, and guiding them through financial options to support optimal oral health.
Key responsibilities
- Handle incoming phone calls, schedule and confirm patient appointments.
- Verify insurance eligibility, collect co‑pay payments, and update patient accounts.
- Coordinate schedules with dentists and hygienists to meet patient needs.
- Direct patients to waiting areas and provide updates on wait times.
- Maintain patient care database by entering new information promptly.
- Follow health and safety policies to prevent the spread of diseases.
Required profile
- High school diploma, GED, or equivalent work experience.
- Exceptional customer service and communication skills.
- Organized with strong phone etiquette.
- Patient, understanding, and able to greet each patient with a smile.
What we offer
- Competitive salary.
- Benefits including health, vision, dental, life insurance, and 401K.
- Caring and fun company culture.
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Published 4 weeks ago
Expires 4 weeks from now
15 views · 0 interested
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lumio-dental-practice-locations
Topeka
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