Part‑Time Teller – Customer Service

About the role

Santander is seeking a part‑time teller to join its Wilmington Main Street branch. You will be the first point of contact for customers, handling everyday banking transactions while delivering exceptional service.

Key responsibilities

• Welcome customers, minimize wait times and assist with deposits, withdrawals, transfers and other banking needs.
• Handle cash accurately and maintain balanced cash drawers.
• Follow all bank policies, compliance and risk‑management procedures to prevent fraud.
• Identify cross‑sell opportunities and refer customers to appropriate products.
• Use digital tools to educate customers on self‑service options.
• Support custodial duties, audits and other operational tasks.
• Keep the work area clean and organized.
• Assist nearby branch locations when required.

Required profile

• High school diploma or GED.
• At least 6 months cash‑handling experience.
• At least 6 months customer‑service experience.
• Strong communication and listening skills.
• Ability to identify and escalate risk concerns.
• Comfortable using digital tools and technology.
• Energetic, organized and able to multitask in a fast‑paced environment.
• Attention to detail and accuracy.
• Willingness to work branch hours, including weekends and evenings.

Required skills

• Computer proficiency.
• Basic math skills.