Overnight Front Desk Receptionist (Full‑Time)

About the role

Join Four Seasons Maui as an Overnight Front Desk Receptionist, providing warm, professional service to guests arriving and departing during night hours. You will be the first point of contact, ensuring a seamless check‑in and check‑out experience while addressing guest needs with a personal touch.

Key responsibilities

• Check guests in and out of the resort, verifying payment methods and issuing invoices.
• Respond to a wide range of guest requests, offering recommendations and personalized assistance.
• Resolve customer complaints promptly and professionally.
• Provide information on hotel services, amenities, local attractions, and directions.
• Maintain accurate records and uphold Four Seasons policies and standards.

Required profile

• Minimum one year of luxury hotel experience, preferably in front office, reservations, or concierge.
• Strong command of written and spoken English.
• Ability to deliver high‑level hospitality with professionalism.

Required skills

What we offer

• Competitive hourly rate of $33.53.
• Comprehensive benefits package (medical, dental, life insurance, 401(k), Roth IRA, etc.).
• Paid time off including vacation, sick days, Live Well Day, and Community Care Day.
• Extensive training and development opportunities, including learning subsidies.
• Employee travel program, complimentary uniform dry‑cleaning, and employee meals.