Outbound Sales Representative

About the role

We are looking for a confident, compassionate, and results‑driven Outbound Sales Representative to join our remote team. You will work with warm leads who have already expressed interest in our nursing‑home and care‑facility services, guiding patients and their families through the onboarding process.

Key responsibilities

• Contact warm leads who have shown interest in our services.
• Engage professionally with patients and family members over the phone.
• Explain services, insurance coverage, and any applicable co‑payment requirements.
• Guide clients through onboarding and ensure all documentation is completed accurately.
• Follow up with prospective clients to secure completed paperwork.
• Maintain accurate records of interactions and applications.
• Achieve daily and monthly onboarding targets.
• Provide exceptional customer service throughout the process.

Required profile

• Previous experience in outbound sales, telesales, or call‑center environments.
• Strong communication and interpersonal skills.
• Professional, empathetic, and patient‑focused approach.
• Confidence in handling objections and guiding conversations to completion.
• Strong administrative skills with attention to detail.
• Ability to work independently and manage a pipeline of leads.
• Comfortable in a target‑driven environment.
• Reliable internet connection and suitable home‑office setup.

Required skills

What we offer

• Base salary plus commission.