Outbound Calling Officer

About the role

We are looking for an Outbound Calling Officer to proactively contact property owners, buyers, sellers, investors, landlords, and tenants, turning conversations into qualified opportunities. The role focuses on high‑volume outbound prospecting, accurate CRM documentation, and timely follow‑up.

Key responsibilities

• Make a minimum of 300 outbound call attempts per working day using the company‑approved dialer, CRM, and lead lists.
• Qualify leads by asking structured discovery questions and capture relevant property and transaction details.
• Generate qualified opportunities and transfer them to the appropriate Representative.
• Disposition all call attempts, record accurate notes, and schedule callbacks or follow‑ups as required.
• Maintain compliance with company policies, consent requirements, and telemarketing regulations.

Required profile

• High school, intermediate qualification, bachelor’s degree, or equivalent education.
• 2‑3 years of experience in outbound calling, telesales, telemarketing, customer service, lead generation, or appointment setting.
• Neutral US accent with confident, professional phone communication.
• Experience in real‑estate, property acquisition, brokerage, mortgage, or investor lead generation is highly desirable.

Required skills

• Proficiency with CRM systems, dialers, spreadsheets, and productivity tools.
• Excellent verbal communication, active listening, questioning, and objection‑handling.

What we offer

• Direct impact on pipeline and revenue from day one.
• Remote‑first, flexible work environment.
• Competitive compensation.
• 3 weeks paid vacation + 5 paid sick days.
• Access to learning resources and AI‑driven workflows.