Operations Supervisor - Credit Union 1 Amphitheater

About the role

The Operations Supervisor supervises all activities within the venue operations department, with a focus on the guest experience and day-to-day operations. The position reports directly to the General Manager and covers the venue's events, food and beverage service and staff coordination.

Key responsibilities

• Assist with staffing, scheduling, training and counseling of event and warehouse staff.
• Directly manage event day staff and interact with customers.
• Maintain and control high-volume food and beverage inventory, including physical audits, research and reconciliations.
• Train, educate and enforce responsible service of alcoholic beverages and compliance with corporate procedures.
• Develop and enforce standards for service, sanitation, and product and food quality.
• Ensure cash handling procedures are documented and enforced, and support the General Manager with staff supervision.
• Work in an open-air environment in all weather, including extended hours, nights, weekends and holidays.

Required profile

• At least 18 years of age.
• Strong attention to detail, organized, with good time management and prioritizing; able to multitask in a fast-paced, team-oriented setting.
• Fluent English and ability to work outdoors in all climates.
• Able to lift and carry up to 50 pounds up and down stairs or ramps, with sufficient mobility for production tasks.
• Meets state and city health requirements for food handling and alcoholic beverage service.
• Follows safety policies, completes safety training and reports safety incidents through the company's risk management system.

Required skills

• Preferred: Microsoft Office (Excel, PowerPoint, Word, Outlook).

Pay rate: $22.00 per hour.