Operations Management Trainee - Airport

About the role

Avis Budget is hiring an Operations Management Trainee for its airport location in Richmond, Virginia. The role sits within an eight-week training program that rotates through core operational functions such as Sales, Logistics and Customer Service, giving exposure to how daily decisions affect fleet availability, revenue, customer satisfaction and employee performance. After training, the trainee moves into a supervisory role overseeing one or more daily operations or sales functions.

Key responsibilities

• Rotate through core operational functions during the eight-week training program
• Learn how daily decisions impact fleet availability, revenue, customer satisfaction and employee performance
• Transition to a supervisory role overseeing daily operations or sales functions
• Lead frontline teams, support fleet operations and monitor performance metrics
• Ensure service and safety standards are met
• Receive ongoing mentorship and development support, with advancement opportunities toward Operations Manager

Required profile

• Recent graduate with a bachelor's or associate's degree and at least two years of customer service experience
• Demonstrated leadership capability, able to work collaboratively and make independent decisions
• Valid driver's license
• Flexibility to work days, evenings, overnight shifts, weekends and holidays, and willingness to work outdoors in varying weather
• Regular on-site presence required; the position cannot be performed remotely
• Ability to lift up to 50 pounds and perform physical tasks in all weather conditions
• One year of high-quality customer service experience is a plus

What we offer

• Starting salary of $50,000 per year, with a company vehicle (gas, insurance and maintenance included)
• Paid time off and 401(k) with company match
• Medical, dental, vision, life and disability insurance, plus voluntary benefits
• Flexible spending benefit of up to $260 for public transportation or parking
• Employee discounts on Avis/Budget vehicles and an Employee Assistance Program