Operations Coordinator – Pasadena, TX

About the role

The Operations Coordinator supports Bureau Veritas by managing work orders, dispatching qualified field inspectors, and ensuring seamless communication among clients, laboratories, and field staff. This position plays a critical role in maintaining service quality and compliance with customer requirements.

Key responsibilities

• Receive and record work orders from clients, both written and verbal.
• Create and maintain job files, issue job orders and laboratory instructions.
• Dispatch qualified field inspectors based on assignment requirements and staff availability.
• Coordinate paper flow, ensure clients receive proper paperwork, and proof‑read formal reports before release.
• Monitor compliance with customer requirements, verify calculations, and report non‑conformances.

Required profile

• High school diploma or GED with more than five years of experience as an inspector or in a similar role.
• Knowledge of health, safety and environmental procedures and related regulations.
• Ability to read and interpret safety rules, write routine reports, and communicate effectively with customers and staff.
• Driver’s license and ability to perform physical tasks such as lifting up to 50 lb (occasionally 100 lb with assistance).

What we offer

• Competitive base pay adjusted for knowledge, skills, experience and location.
• Annual incentive bonus plan.
• Medical, dental and vision coverage from day one.
• Company‑matched retirement plan.
• Generous paid time off, holidays and up to 10 weeks of paid parental leave.
• Life, AD&D, short‑ and long‑term disability insurance.
• Tuition assistance and optional life and pet insurance.
• Access to corporate discounts.