Operations Associate

About the role

Oscar de la Renta is seeking an Operations Associate to support daily activities at its boutique in Plaza Del Lago, Wilmette (Chicago). Reporting to the Store Manager, you will ensure smooth stockroom operations, accurate order fulfillment, and efficient inventory management.

Key responsibilities

• Maintain an organized stockroom to maximize efficiency for sales, cycle counts, and audits.
• Ship and process e‑commerce orders daily, following brand‑approved packing, labeling, and paperwork procedures.
• Resolve inventory discrepancies in collaboration with management and relevant departments.
• Participate in balancing inventory negatives and conduct receiving procedures, including damage checks and careful stock placement.
• Pull and process items promptly, supporting sales associates with consignments, repairs, and related concerns.
• Organize and replenish store supplies as needed.

Required profile

• Previous experience in a stock associate or similar retail role.
• Customer‑facing experience with strong communication abilities.
• Ability to adapt quickly in a fast‑paced environment and work well within a team.
• Physical capability to lift boxes over 30 lb, navigate stairs, and be on your feet for the majority of the shift.

Required skills

• Proficiency with Microsoft Outlook, Word, and Excel.
• Accurate data‑entry skills with strong attention to detail.