Office Systems Associate 2

About the role

We are seeking an Office Systems Associate 2 to join Konica Minolta in the Indianapolis area. The role involves maintaining and repairing Konica Minolta printing equipment, supporting customers on‑site, and helping to deliver managed print and IT services.

Key responsibilities

• Perform technical diagnostics, break/fix, installations, hardware removal and connectivity troubleshooting on Konica Minolta products.
• Use and maintain a variety of tools and gauges to repair and diagnose production machinery.
• Travel to customer sites within the assigned territory, manage inventory, and keep customers informed about scheduling.
• Develop professional relationships and ensure high customer satisfaction.
• Log service visits and update client accounts in the Konica Minolta Systems.
• Collaborate with the Account Management team to resolve customer issues.

Required profile

• High School Diploma/GED or equivalent experience.
• 0‑2 years of experience servicing or repairing office equipment or machinery.
• Ability to drive to customer locations and maintain accurate records.

Required skills

• CompTIA A+ certification (or equivalent).
• CompTIA Network+ certification (or equivalent).
• Basic understanding of IT networks.

What we offer

• Paid training on current and upcoming technology products and services.
• Competitive car allowance and paid mileage.
• Company‑provided laptop and phone.
• Comprehensive benefits package including paid holidays, vacation, sick time, medical/dental, 401(k), employee assistance and tuition reimbursement.
• $1,500 sign‑on bonus.