Office Receptionist

About the role

We are looking for an enthusiastic Office Receptionist to be the first point of contact for patients at our University Park clinic in Dallas. The role combines front‑desk duties with a focus on delivering a compassionate and efficient experience for individuals seeking care.

Key responsibilities

• Greet patients and visitors, create rapport, and remember personal details to make them feel valued.
• Update and verify client information at each visit, ensuring records are accurate and complete.
• Answer questions, address concerns, and respect boundaries while providing sensitive support to patients dealing with trauma or suicidal thoughts.
• Handle phone calls, schedule appointments, and manage incoming correspondence.
• Perform a variety of office tasks throughout the day, such as filing, data entry, and basic bookkeeping.

Required profile

• High School Diploma or GED.
• Excellent verbal and written communication skills.
• Strong basic math abilities.
• Proven ability to multitask in a fast‑paced environment.
• At least one year of full‑time customer service, reception, or related experience.

Required skills

What we offer

• Career advancement opportunities within a growing healthcare technology company.
• Competitive wages.
• Medical, vision, and dental coverage (Serenity covers 90% of premiums).
• Paid time off and ten major holidays off.
• 401(k) retirement plan.
• Employee referral program.