Office Manager – New York

About the role

Phantom is seeking a proactive Office Manager to oversee daily operations of its New York office and help create a vibrant, collaborative environment. The role includes managing office logistics, supporting employee onboarding, and coordinating memorable team events.

Key responsibilities

• Oversee day‑to‑day office operations, ensuring a tidy, welcoming workspace.
• Maintain office supplies and inventory, placing orders as needed.
• Serve as first point of contact for office issues, including maintenance, troubleshooting, and compliance.
• Liaise with building management and vendors, handling announcements, closures, and service requests.
• Track and report office‑related metrics to support decision‑making.
• Assist with office moves, lease management, and redesign projects.
• Coordinate in‑person onboarding: schedule travel, prepare workstations, issue key fobs/ID badges, assemble welcome kits, and book conference rooms.
• Place group meal orders and manage mail, scanning, and package receipt.
• Manage renewal of commercial and liability insurance in partnership with legal.
• Ensure physical compliance such as up‑to‑date labor‑law posters.

Required profile

• Strong organizational and operational mindset with a can‑do attitude.
• Experience in office management and event planning.
• Ability to manage budgets, vendor relationships, and logistics.
• Excellent communication skills and a collaborative approach.

Required skills

• Proficiency with office productivity tools (e.g., Microsoft Office, Google Workspace).

What we offer

• Hybrid work arrangement with at least three days per week onsite.
• Opportunity to work in a fast‑growing fintech company serving 20M+ users.
• Engaging team events and professional development.