Office Associate / Receptionist

About the role

RBC Wealth Management is seeking an Office Associate to ensure smooth daily operations of the branch and provide exceptional service to clients and visitors. This role combines front‑desk responsibilities with administrative support, contributing to a high‑performing team.

Key responsibilities

• Answer incoming calls, greet visitors, and manage office supplies, including marketing and new account opening materials.
• Open and process incoming mail, and coordinate conference room and office reservations.
• Plan and execute client and vendor events, both on‑site and off‑site, by preparing documents, agendas, and handling logistics.
• Provide backup support when other staff are absent.
• Deliver basic IT support and order equipment or upgrades needed by branch staff.

Required profile

• Minimum 1 + year of general office experience.
• Strong verbal and written communication skills.
• Excellent organizational abilities and capacity to manage multiple projects under pressure.
• Ability to work independently in a fast‑paced environment.
• Associate’s or Bachelor’s degree (preferred but not required).
• Basic understanding of financial services (nice‑to‑have).

Required skills

• Proficient computer skills, especially the Microsoft Office suite.

What we offer

• Competitive total rewards including a salary range of $45,000‑$75,000 per year.
• 401(k) with company matching, health, dental, vision, life and disability insurance.
• Paid time off and flexible benefits.
• Opportunities for training, development and career progression within a collaborative, high‑performing team.