Office Assistant – State Government

About the role

The Georgia Vocational Rehabilitation Agency is seeking an Office Assistant to provide comprehensive clerical and administrative support in a busy state‑government office. You will be the first point of contact for clients, partners and visitors, ensuring smooth daily operations while assisting with authorization and invoicing for services provided to individuals with disabilities.

Key responsibilities

• Answer phones, greet visitors, and manage reception duties.
• Maintain office supplies, open and close the office as needed.
• Provide information on rehabilitation authorizations and invoicing to the public, agencies and vendors.
• Interview individuals with disabilities to gather information and make referrals.
• Prepare and send correspondence in line with agency policies.
• Enter participant data accurately into the client information system and capture reporting data.
• Process and monitor authorizations and invoices for rehabilitation services.
• Communicate with clients, providers, partners and other stakeholders.
• Observe confidentiality guidelines for case information.
• Schedule meetings, maintain calendars, conduct research and generate reports.
• Serve as Emergency Coordinator, implementing the agency’s Emergency Preparedness Plan and coordinating response efforts.

Required profile

• High school diploma or equivalent; additional administrative training is a plus.
• Strong attention to detail and ability to handle confidential information.
• Excellent interpersonal skills with a professional, empathetic attitude.
• Ability to work independently under general supervision.
• Willingness to assist with emergency preparedness activities.

Required skills

What we offer

• Competitive salary of $30,000 per year.
• Comprehensive benefits package.
• Opportunity to make a positive impact on the lives of Georgia residents.