Office Assistant – Rehab Services Department

About the role

The Rehab Services Department at UK St. Claire is seeking an organized Office Assistant to support physical, occupational, and speech therapy teams. You will be the first point of contact for patients, staff, and visitors, ensuring smooth daily operations and accurate record‑keeping.

Key responsibilities

• Coordinate scheduling of outpatient therapy appointments, including new evaluations and follow‑up visits.
• Register and pre‑register patients, maintain up‑to‑date medical records, therapy orders, plans of care, and insurance information.
• Handle confidential information with discretion and ensure compliance with organizational policies.
• Make appointment reminder calls and obtain pre‑authorizations or pre‑certifications as required.
• Distribute therapy plans of care for provider signatures and track their completion.
• Perform general receptionist and clerical duties for the department.

Required profile

• High school diploma or equivalent.
• 2–3 years of experience in a healthcare, clinical, or related setting.
• Ability to work with confidential patient information and follow privacy regulations.
• Strong organizational skills and attention to detail.

Required skills

What we offer

• A nurturing workplace that values employee growth and safety.
• Equal compensation rates and opportunities for professional development.