New Product (NPI) Instructor – CMP Training Services

About the role

This position is a Santa Clara‑based New Product (NPI) Instructor for CMP training services. The role combines technical instruction with deep product expertise, supporting both new and existing semiconductor equipment throughout its lifecycle.

Key responsibilities

• Conduct training needs assessments, gather workflow information, and maintain up‑to‑date technical knowledge for course delivery.
• Develop, update, and deliver classroom and hands‑on training for new chambers, mainframes, and tools.
• Manage multiple training projects, coordinate with product groups, and represent AGS Training Services at meetings and conferences.
• Maintain a safe training environment, perform preventive maintenance, and troubleshoot equipment issues.
• Present technical training on‑site and at customer locations, certify trainees, and mentor junior instructors.

Required profile

• Bachelor’s degree in engineering, education, or training (or 6 years semiconductor equipment experience without a degree).
• Minimum 4 years of professional semiconductor equipment experience covering installation, programming, safety, maintenance, and troubleshooting.
• At least 2 years of experience delivering technical training or performance‑based instruction.
• Preferred certification in Instructional Design or equivalent curriculum development experience.

Required skills

• Hands‑on experience with semiconductor equipment (mechanical, electrical, software, process).
• Proficiency with PLC/NPI systems and related hardware.
• Desktop publishing using PowerPoint and Word; strong MS Office skills.
• Use of test equipment such as oscilloscopes, logic analyzers, volt meters, and soldering tools.
• Knowledge of Windows operating systems and standard computer hardware.

What we offer

• Salary range: $115,000 – $158,500 per year.
• Location: Santa Clara, CA with a supportive, growth‑focused culture.
• Comprehensive health, wellbeing, and professional development programs.