Mobile Safety Associate/Driver - Night Shift

About the role

AC Disaster Consulting (ACDC) is hiring a Mobile Safety Associate/Driver for a temporary, overnight position in New York City. The role supports the safe, respectful and orderly operation of temporary mobile warming shelters during cold weather events, keeping a safe environment, helping manage lines and crowds, de-escalating conflicts, driving the shelter van and responding to safety concerns. It is not law enforcement and not armed security.

Key responsibilities

• Manage guest flow, capacity limits and line order during loading and offboarding
• Walk through the vehicle interior and immediate exterior during shifts, and report hazards or suspicious activity
• Keep aisles, exits and emergency equipment clear
• Use trauma-informed verbal de-escalation to resolve conflicts and reinforce shelter guidelines
• Respond to medical, behavioral or safety emergencies and contact emergency services when required
• Assist with vehicle-specific emergency procedures such as evacuation or relocation of the shelter
• Complete incident reports after safety or emergency events

Required profile

• 2+ years of progressively responsible experience in public safety, emergency response, community outreach, behavioral health, homeless services, law enforcement, fire service, EMS or related fields
• 2+ years operating passenger vans or fleet vehicles with a safe driving record
• 2+ years managing volatile situations, risk assessment, de-escalation and engagement with vulnerable populations
• Valid driver's license and insurance in your own name
• High school diploma or GED; must be 25 or older and eligible to work in the United States
• At least 1 year as a security or safety guard
• Willingness to work flexible hours, including overnight shifts, and to travel to client sites across the NYC five boroughs

Required skills

• De-escalation, conflict resolution and strong communication skills
• Understanding of trauma-informed care
• Preferred: CIT, Mental Health First Aid, FEMA ICS 100/200/700, CPR/AED, NARCAN, defensive driving, or security certifications
• Preferred: ICS experience, homeless services or shelter operations experience

Pay is $33-35 per hour; the position is onsite and requires a company-provided Sprinter van. No benefits are offered.