Microsoft AI Engineer - CCoE, North America

About the role

Arrow is hiring a Microsoft AI Engineer for its CCoE team, working remotely and supporting partners, internal teams and end customers across North America. The role covers the development, integration and implementation of AI agents, turning customer needs into practical solutions and contributing to proof of concepts and quick developments.

Key responsibilities

• Support partners, internal teams and customers with the development and integration of AI agents.
• Contribute to proof of concepts, demos and quick developments showing how AI agents address customer challenges.
• Help define the best implementation approach for AI agents through customer and partner discussions.
• Guide stakeholders on Microsoft technologies, including Microsoft Copilot and Copilot Studio.
• Help partners identify AI agent use cases and turn them into practical, commercially relevant solutions.
• Collaborate with sales, technical and vendor teams on AI-related opportunities and customer engagements.
• Share knowledge and best practices on emerging AI agent topics, and explain technical concepts clearly to customers.
• Stay aware of developments in Microsoft AI technologies, security considerations and the AI agent landscape.

Required profile

• Good understanding of Microsoft technologies; Microsoft Certified Frontier Transformation Engineer strongly preferred.
• Willingness and ability to obtain the required certifications.
• Experience with Microsoft Copilot, Copilot Studio or similar AI agent technologies is required.
• Understanding of AI agent development and integration; not a pure developer role, but the candidate should be comfortable shaping AI agent solutions.
• Ability to support partners and customers in defining practical implementation approaches.
• Customer-facing experience preferred, but strong communication skills and stakeholder engagement ability are also considered.
• Ability to work fully remotely, with occasional travel to an Arrow office location as requested.

Required skills

• Certifications: GH-300, AI-103, AB-100, DP-600, SC-300 and SC-401.
• Some development skills, including creating quick prototypes or using "vibe coding" approaches for proof of concept work.
• Additional Microsoft certifications are a plus.

What we offer

• Hiring range of $138,900 to $200,000 OTE, depending on location, experience, education and skill level.
• Medical, dental and vision insurance, 401k with matching contributions, and short- and long-term disability insurance.
• Health savings account or health reimbursement account options and paid time off.
• Tuition reimbursement and growth opportunities.