Medical Office Assistant (Site Lead)

About the role

The Front Desk Medical Assistant / Site Lead combines patient‑facing service with operational and clinical support to ensure smooth day‑to‑day clinic operations at the Fremont location.

Key responsibilities

• Welcome patients, manage scheduling, check‑in/out, and handle phone/email inquiries.
• Assist providers with patient rooming, obtain vitals, and perform routine MA duties.
• Coordinate with virtual assistants and central teams for scheduling, billing, and prior authorizations.
• Oversee daily operations at the Fremont clinic, implement new workflows, track operational metrics, and ensure compliance with policies and regulations.

Required profile

• Medical Assistant certification or equivalent hybrid clinical/front‑desk experience.
• 5+ years in a medical office, preferably outpatient or mental‑health settings, with at least 1 year managing a medical office.
• Strong organizational, multitasking, and communication skills.
• Experience supporting multi‑provider or multi‑location clinic operations is a plus.

Required skills

• Medical Assistant certification.
• Proficiency with electronic health record (EHR) systems.

What we offer

• Hourly wage $28–$30 based on experience.
• Medical, dental, vision insurance, paid time off and additional benefits.