Medical Office Assistant

About the role

The Medical Office Assistant combines front‑desk patient service with operational and clinical support to keep the clinic running smoothly. You will greet patients, manage scheduling and documentation, and assist providers with basic clinical tasks while ensuring a collaborative, patient‑centered environment.

Key responsibilities

• Welcome patients, manage check‑in/check‑out, and handle phone and email inquiries.
• Collect and verify insurance, demographic and intake information in the EHR.
• Assist providers with patient rooming, obtain vitals, and perform basic MA tasks.
• Coordinate scheduling, billing and prior authorizations with virtual assistants and central support teams.
• Monitor supply levels, place orders, and maintain clinical and administrative readiness.
• Track and report operational metrics such as patient volume and cancellations.

Required profile

• 2+ years of experience in a medical office, preferably outpatient or mental health care.
• Strong organizational, multitasking and attention‑to‑detail abilities.
• Excellent communication with a professional, empathetic demeanor.

Required skills

• Proficiency with electronic health record (EHR) systems.
• Comfort using technology‑enabled workflows.

What we offer

• Base salary $26–$28 per hour, depending on experience.
• Medical, dental, vision benefits, paid time off and additional company benefits.