MDP New Product Introduction Instructor (E3)

About the role

Applied Materials is hiring an MDP New Product Introduction (NPI) instructor in Austin, TX or Santa Clara, CA. It is a combined technical instructor and technical expert role covering existing and new products, with about 45% of time spent learning the new tool and developing course materials, 35% delivering training or coordinating factory on-the-job training, and 20% other activities. The position involves domestic and international travel.

Key responsibilities

• Deliver specialized NPI technical training in-house and at customer sites, manage classroom and lab activities and follow safety procedures
• Learn new products and their operation, maintenance, troubleshooting and diagnostics, and train and certify volume instructors once the tool moves to volume production
• Develop training curriculum, student guides and supporting materials, and follow the Product Development Process for NPI products at Phase Gate 3 or earlier
• Provide technical expertise and troubleshooting support for system repairs and safety retrofits on training systems
• Support Early Learning System and Alpha Site engineering, review ECOs, and assist Global Product Support with documentation
• Coach and mentor other instructors, and anticipate and resolve customer satisfaction issues
• Manage multiple projects, work with Instructional Designers, and attend product NPI meetings

Required profile

• Bachelor's degree in engineering, education or training, or equivalent military experience, plus 4 years of professional semiconductor equipment experience; 6 years of experience if no degree
• Desirable: 2 years of experience in education, performance-based training or training delivery to external customers
• Preferred: nationally recognized Instructional Design certification, 2 years of curriculum development experience, and experience with Applied Materials or Applied MDP equipment
• Ability to travel up to 35% of the time; relocation eligible

Required skills

• Semiconductor equipment: operations, preventive and corrective maintenance, alignments, calibrations and system-level troubleshooting of analog/digital electronics
• Microsoft Office and MS Windows applications; knowledge of computer networking a plus
• Excellent communication, presentation and project management skills

What we offer

• Salary of $84,000 to $115,500 depending on location, hire grade and experience
• Comprehensive benefits package, with possible bonus and stock award program