Manager, Software Development Engineering, CoCounsel FDE

About the role

Thomson Reuters is looking for a Manager, Software Development Engineering for its CoCounsel Forward Deployed Engineering (FDE) team. CoCounsel is a generative AI legal assistant, and the role provides technical leadership and people management for engineers embedded in customer-facing initiatives, turning ambiguous real-world problems into scalable AI/ML solutions. The team is based in Frisco, Texas.

Key responsibilities

• Lead and support multiple cross-functional FDE project teams, resolving issues as they arise
• Architect and guide the design of scalable, secure AI/software solutions across the software development lifecycle
• Evaluate emerging AI methodologies, influence enterprise-wide MLOps and LLMOps practices, and set strategy for testing, AI monitoring and debugging at the platform level
• Hire, coach and mentor engineers, and build a customer-aware, high-performing team culture
• Communicate with project teams, partners and stakeholders, and promote reusable, consistent AI frameworks and patterns
• Own technical delivery across multiple projects and products, remove impediments, guide project leads and manage budgets where applicable
• Work closely with Product, Project Management and Technical Operations

Required profile

• 10+ years in software/solutions engineering, including 2+ years in a people-management or team-lead capacity, staying hands-on
• Experience leading and growing teams of field or solutions engineers, accountable for hiring, performance management and career development
• Sustained customer-facing experience, such as discovery sessions, architecture presentations and stakeholder trust-building
• Track record of scoping, building and demoing rapid POCs and pilots, turning learnings into repeatable patterns
• Comfort working at the intersection of Product, Engineering, Sales and Customer Success
• Familiarity with the legal industry or legal tech is a strong plus

Required skills

• Strong Python development
• AWS (Bedrock AgentCore, CDK, EKS, ECR)
• CI/CD pipelines (Docker, SQL/Flyway migrations, Cumulus or similar)
• Building and deploying LLM-powered agents (Anthropic Claude or similar), including guardrails, security, evaluation and observability (e.g., Datadog)

What we offer

• Flexible hybrid work model and Flex My Way policies, including work from anywhere for up to 8 weeks per year
• Career development through Grow My Way programming
• Benefits including health, dental, vision, disability and life insurance, 401k with company match, vacation, mental health days, tuition reimbursement and adoption assistance
• Two paid volunteer days off and social impact opportunities
• Base pay of $118,400-$219,800 USD depending on location, with possible annual bonus