Manager, Executive & Business Support (EMEA)

About the role

We are seeking an experienced, people‑focused leader to manage the Executive Assistant community across EMEA. In this role you will ensure high‑quality support for senior leaders while driving operational excellence, travel governance, sustainability reporting and digital innovation.

Key responsibilities

• Lead, coach and performance‑manage Executive Assistants throughout the region.
• Build a connected EA community with shared standards, clear role expectations and performance frameworks.
• Define and embed regional executive support standards for calendar, meetings, travel and confidentiality while ensuring duty of care and safety.
• Act as escalation point for complex stakeholder or prioritisation challenges.
• Partner with HR, Safety, Facilities, Finance and IT to align service delivery.
• Identify and implement process improvements that reduce administrative burden.
• Pilot and scale AI and digital solutions for meeting preparation, note‑taking, agenda tracking, travel planning and information summarisation.
• Ensure responsible and secure use of AI in line with governance and data‑privacy standards.

Required profile

• 3‑5 years of experience in executive support, administration or related leadership roles.
• Proven ability to lead and develop high‑performing teams across multiple locations.
• Strong stakeholder management and escalation handling skills.
• Experience with travel governance, sustainability reporting and digital transformation initiatives.
• Excellent communication, coaching and succession‑planning capabilities.

Required skills