Maintenance Technician I

About the role

As a Maintenance Technician I you will play a direct role in keeping customers connected to our network by maintaining and repairing the cables that deliver internet services from hub sites to customer premises. You will work outdoors in all weather conditions, providing 24/7 coverage to ensure reliable service.

Key responsibilities

• Maintain and repair fiber and coaxial cables that connect hub sites to customer premises.
• Monitor, report, and fix signal leakages and other network issues.
• Provide on‑call support in all weather conditions, day and night.
• Collaborate with construction and other peer teams to keep the network operating optimally.

Required profile

• High school diploma or equivalent.
• At least 1 year of cable or telecommunications experience.
• Ability to read, write, speak, and understand English.
• Strong communication skills with customers, suppliers, and coworkers.
• Ability to work independently, prioritize tasks, and stay organized.
• Willingness to be on call and work in rain, sleet, or snow.

Required skills

• Operation of computer or test equipment related to cable maintenance.
• Basic mathematics and electronics knowledge.
• Understanding of Hybrid Fiber Coaxial (HFC) networks, RF, AC, and DC concepts.
• Experience with coaxial and/or fiber network installation and maintenance.

What we offer

• Comprehensive pay and benefits package supporting employee well‑being at every life stage.