Mailroom Operations Associate – Cypress, CA

About the role

We are looking for a detail‑oriented Mailroom Operations Associate to manage daily mail and document processing at our Cypress, CA location. The role involves sorting, opening, preparing, and routing incoming and outgoing mail while ensuring accuracy and timeliness.

Key responsibilities

• Open, sort, organize and prepare incoming mail and documents for processing.
• Identify, categorize and route mail items accurately.
• Prepare documents for scanning, imaging and document‑management workflows.
• Package, label and apply postage to outgoing mail.
• Operate scanners, copiers, mail openers and labeling equipment; resolve basic jams and issues.
• Perform data entry and maintain accurate records of mail flow.
• Coordinate with internal teams to ensure timely delivery of documents.
• Maintain a clean, safe and efficient work area and follow quality‑control procedures.

Required profile

• High school diploma or GED.
• At least 1 year of experience in mailroom, clerical, office support or document processing.
• Strong attention to detail, organizational and time‑management skills.
• Reliable attendance, ability to work independently and as part of a team.
• Physical ability to stand for extended periods and lift up to 50 lb.
• Good verbal and written communication skills.

Required skills

• Operating scanners, copiers, mail openers and labeling equipment.
• Basic data‑entry proficiency.

What we offer

• Paid training.
• Medical, dental, vision and life insurance.
• Health Savings Account (HSA).
• 401(k) retirement plan.
• Paid time off.
• Career growth and internal promotion opportunities.