Luxury Retail Team Lead

About the role

Louis Vuitton is looking for a motivated, client‑centric Team Lead to join its Lenox Square store. Reporting to the Team Manager, you will inspire a team of sales associates, ensure an exceptional luxury experience for clients, and contribute to the store’s commercial success.

Key responsibilities

• Support the team in building long‑term client relationships using clienteling tools and a client‑first mindset.
• Act as a sales role model, achieve personal targets, coach associates, and drive cross‑selling.
• Provide continuous coaching, identify training needs, and contribute to talent and succession planning.
• Serve as the primary liaison with the Corporate Merchandising team, delivering feedback on product performance and market trends.
• Ensure brand standards, grooming guidelines, and operational policies are communicated and applied, including inventory management and staff planning.

Required profile

• Strong leadership presence with the ability to motivate and develop a diverse team.
• Passion for luxury retail and a deep understanding of the client journey.
• Excellent communication skills and a collaborative attitude.
• Commitment to upholding Louis Vuitton’s values and standards.

Required skills