Logistics Coordinator

About the role

Americold is seeking a Logistics Coordinator to manage carrier relationships, optimise shipping solutions and ensure high on‑time delivery performance within its temperature‑controlled supply chain.

Key responsibilities

• Consolidate, cube and route orders to achieve service standards and margin goals.
• Assess carriers and select the best shipping solutions balancing price, service and availability.
• Enter and review new customer orders, handling manual data entry when required.
• Coordinate with shippers’ customer service on exceptions, rush orders and order changes.
• Provide proactive problem‑resolution for customers, warehouses and carriers.
• Maintain carrier performance of at least 95 % on‑time delivery.
• Develop and expand the carrier base, especially for peak seasons.
• Negotiate spot rates with customers and carriers and escalate issues to management as needed.

Required profile

• 2–5 years of transportation and dispatch experience or an equivalent mix of education and experience.
• College degree preferred.
• Strong communication, problem‑solving and customer‑service orientation.
• Ability to work in a fast‑paced environment, handle multiple tasks and make decisions under pressure.

Required skills

• Microsoft Office proficiency.
• Experience with AS/400 systems.