Licensed Veterinary Technician, Medical Staff and Floor Manager

About the role

The ASPCA's Community Medicine team provides free or subsidized veterinary care to underserved communities in New York, Miami and Los Angeles. As the Licensed Veterinary Technician Medical Staff and Floor Manager at the Bronx Community Veterinary Clinic, you will support two medical functions: high quality/high volume spay neuter surgery and primary pet care, for cats and dogs living with their families and animals in the care of the rescue community. The role is on-site at the Bronx clinic and reports to the clinic manager.

Key responsibilities

• Perform veterinary technician functions such as venipuncture, anesthesia monitoring, surgical preparation and assistance, diagnostics, pharmacy and patient recovery.
• Work side by side with staff veterinarians, technicians and assistants to support spay/neuter and primary pet care.
• Use low-stress, gentle animal handling techniques and communicate with clients in a kind, nonjudgmental way, helping with intake, history taking and discharge.
• Oversee workflow on the clinic floor, ensuring efficient use of staff time and adherence to standard operating procedures.
• Coach nursing staff in gentle patient handling and client communication, and ensure compliance with DEA regulations and controlled drug protocols, including monitoring drug logs.
• Train and onboard new nursing team members, including hands-on skills training and weekly online modules, and coach interns, residents and students.
• Serve on the clinic leadership team, lead a culture of safety, support hiring, schedule nursing staff, manage time and attendance, and run daily huddles.

Required profile

• Graduated from an accredited school of veterinary science technology (2 or 4 year program) or the equivalent, per New York State Education Department.
• Current New York State Veterinary Technician License.
• At least five years of experience as a Registered Veterinary Technician in small animal medicine and surgery; shelter medicine and high volume spay/neuter experience strongly preferred.
• At least two years of people management experience.

What we offer

• Target hiring range of $44.24-$46.64 per hour, with a possible $3,500 signing bonus and another $3,500 retention bonus after one year.
• Flexible time off, paid parental leave, paid holidays and employer-paid dental, life and long-term disability insurance.
• 401(k) with employer matching and veterinary license fee reimbursement.
• Professional development, including three paid continuing education days and a CE stipend.