Leasing Consultant – Outlook Hamilton

About the role

The Leasing Consultant will drive marketing, leasing, and renewal activities for the Outlook Hamilton community, ensuring high occupancy and resident satisfaction. You will be the primary point of contact for prospective residents, guiding them through the leasing process with professionalism and a deep understanding of the community’s lifestyle.

Key responsibilities

• Conduct property tours, qualify prospects, process applications, and manage lease sign‑ups to meet revenue and occupancy targets.
• Collect and record move‑in information for new residents.
• Monitor market conditions, collaborate with leadership, and develop short‑ and long‑term marketing plans.
• Design and execute marketing events, resident referral programs, and employer outreach initiatives.
• Utilize CRM tools for lead management, data analysis, and reporting.
• Work with the Lifestyle Coordinator to enhance resident engagement and retention.

Required profile

• Professional demeanor with strong customer service orientation.
• Ability to understand and communicate the community’s lifestyle offering.
• Proactive approach to lease renewals and resident satisfaction.
• Collaborative mindset for working with internal teams and leadership.

Required skills

• CRM utilization for lead and resident management.