Learning Team Leader (Remote, US EST)

About the role

Job Duck is looking for a Learning Team Leader to shape and deliver high‑impact learning experiences across the organization. You will lead a team of trainers, facilitators, and content creators while aligning training programs with business objectives. This remote position operates on a US Eastern Standard Time schedule.

Key responsibilities

• Provide regular reporting on team progress and outcomes.
• Attend leadership, team, and cross‑functional meetings.
• Foster a collaborative, high‑performance team culture.
• Oversee creation, maintenance, and continuous improvement of training materials and programs.
• Manage team schedules, time approvals, and leave requests.
• Develop and execute learning strategies aligned with organizational goals.
• Facilitate or support training sessions as needed.
• Administer Workday Learning and other training platforms.
• Collaborate with facilitators and stakeholders to improve learning solutions.
• Manage Zendesk tickets and assign tasks.
• Support change‑management initiatives through effective training.
• Track key performance indicators, escalating risks or issues.
• Coordinate timely delivery of learning projects and initiatives.
• Provide coaching, support, and performance feedback to team members.

Required profile

• 4–5 years of experience in training and development.
• 1–2 years of leadership or people‑management experience.
• Proven ability to work in a fast‑paced, remote environment.
• Strong collaboration skills with internal stakeholders and subject‑matter experts.

Required skills

• Workday Learning platform administration.
• Zendesk ticketing system.
• Learning Management System (LMS) implementation and maintenance.

What we offer

• Remote work with a schedule of Monday‑Friday, 8:30 AM‑5:30 PM EST.
• Great Place to Work certification for four consecutive years.
• Opportunities for professional growth within a culturally diverse team.