Lead Project Manager – Global Business Services

About the role

Mastercard is seeking a Lead Project Manager to drive the planning, execution, and delivery of projects within its Global Business Services Center. You will work closely with operational workstream leads and internal customers to identify opportunities, develop plans, and ensure successful project outcomes.

Key responsibilities

• Plan, develop, and execute project schedules to meet deadlines and milestones.
• Provide insights to improve processes, tooling, and implementation best practices.
• Create and distribute status and progress reports for leadership and project teams.
• Communicate project deliverable status regularly to senior management.
• Conduct analysis and assessment activities to keep stakeholders updated.
• Perform risk management, identify potential roadblocks, and develop mitigation strategies.

Required profile

• Experience leading large‑scale, cross‑functional transformation initiatives.
• Background in evaluating and streamlining business processes (e.g., Lean Six Sigma).
• Professional services or consulting experience is a plus.
• Solid project or program management experience with a full lifecycle understanding.
• Strong risk management, investigative, and strategic judgment abilities.
• Excellent written, oral, and presentation communication skills.
• Experience analyzing operational data to drive decisions.

Required skills

What we offer

• Opportunity to work within a global, high‑visibility team at a leading payments company.
• Collaboration with diverse functional areas and third‑party providers.
• Exposure to innovative digital payment solutions and sustainable economic initiatives.