Lead Paralegal

About the role

Finch Legal is seeking a Lead Paralegal to own attorney relationships, manage client communications, and ensure cases move smoothly from sign‑up to resolution. You will be the primary point of contact for both law firms and clients, coordinating with the Legal Operations team to deliver exceptional client experiences.

Key responsibilities

• Serve as the main liaison between Finch, attorneys, and clients.
• Maintain proactive communication with clients throughout the case lifecycle.
• Provide detailed case status reports and updates to attorneys and partner firms.
• Collaborate with case managers, intake specialists, and demand reviewers to coordinate case progress.
• Identify and resolve delays or bottlenecks before they affect outcomes.

Required profile

• 10+ years of paralegal experience, preferably in personal injury or high‑volume plaintiff work.
• Bilingual in Spanish and English is preferred.
• Highly organized, detail‑oriented, and proactive communicator.
• Ability to build trust quickly with attorneys and clients.
• Willingness to work Pacific Time (PST) hours.

Required skills

What we offer

• Salary range $85,000 – $125,000 annually plus equity.
• 100% coverage for health, dental, and vision insurance.
• 401(k) retirement plan.
• In‑office snacks, drinks, daily team lunches and dinners.
• Flexible PTO.