Key Account Manager

About the role

ALTOUR is seeking a proactive Key Account Manager to lead a portfolio of high‑value corporate travel clients. You will act as a strategic advisor, commercial driver, and connector across our global delivery ecosystem, ensuring every client interaction delivers measurable value.

Key responsibilities

• Own and develop multi‑level relationships across a portfolio of key accounts, driving satisfaction, retention, and revenue growth.
• Serve as the customer’s advocate within ALTOUR, coordinating with operations, program optimization, sourcing, finance, technology, and leadership teams.
• Lead client conversations focused on growth, program performance, cost optimisation, traveller experience and continuous improvement.
• Operate within ALTOUR’s structured Key Account Management model to deliver outcomes through disciplined, value‑driven engagement.
• Identify expansion opportunities, manage risk, and translate insights into actionable growth plans.

Required profile

• Proven experience in key account management or strategic client management, preferably in corporate travel or related services.
• Strong commercial acumen with a focus on measurable results and revenue growth.
• Excellent relationship‑building skills across functions and regions.
• Ability to work autonomously, prioritize strategically, and deliver on performance targets.

Required skills