IT Systems Analyst Specialist

About the role

Sedgwick is hiring an IT Systems Analyst Specialist, working remotely from Michigan. The role partners with business analysts and product owners to turn approved business requirements into detailed technical specifications, and covers system integration, SSO implementation and client-facing application support.

Key responsibilities

• Analyze approved business requirements, workflows, rules and acceptance expectations with BA/PO, then translate them into technical specifications and tasks.
• Document system behavior, integrations, interfaces, data mappings, edge cases and non-functional considerations.
• Identify technical impacts, dependencies and constraints, and recommend solutions to Engineering and Architecture.
• Maintain traceability from business requirements through design, testing and delivered behavior, and support backlog readiness.
• Assess technical complexity and risks for user story LOE and planning, and validate delivered behavior against requirements while supporting defect triage.
• Create technical design documentation and maintain technical release documentation.
• Manage SSO implementations, certificate renewals and maintenance for client-facing applications, acting as the main technical liaison during onboarding, configuration, testing and deployment.
• Lead configuration discussions, run production readiness reviews and cutover activities, and provide post-implementation support.

Required profile

• Bachelor's degree in Information Systems, Computer Science, Engineering or a related field preferred.
• Five years of related experience, or an equivalent combination of education and experience.
• Experience translating business requirements into technical specifications, supporting system integrations and data flows, and working in agile or hybrid environments (preferred).
• Experience in enterprise or regulated environments preferred.

Required skills

• Advanced systems analysis and technical requirements documentation.
• Defining system interfaces, APIs, data models and integrations.
• Understanding of system architecture, dependencies and data flows.
• Strong analytical, problem-solving and communication skills, able to work independently and collaborate across Product, Business, Architecture, Development, QA and Operations.