IT Functional Analyst - Laboratory Operations & Digital Solutions

About the role

Applied Materials is seeking an experienced Functional Analyst to support business-critical laboratory operations systems and digital solutions used across global engineering, research and manufacturing labs. The role partners with business stakeholders, laboratory teams and IT organizations to support application enhancements, process improvements, user onboarding and operational support, and covers laboratory mobility solutions such as tablets, mobile devices, barcode technologies, printers and other peripherals. It works across multiple sites and regions.

Key responsibilities

• Gather, analyze and document business requirements, turn them into functional specifications and user stories, and partner with development teams to deliver enhancements.
• Coordinate user acceptance testing and production deployments, support incident management and service requests, and drive continuous improvement.
• Support asset tracking, operational workflows, resource scheduling and laboratory activities, and coordinate onboarding of new labs, users and workflows.
• Provide functional coordination for mobile device solutions, tablet workflows, printer onboarding and configuration, and collaborate with infrastructure and endpoint teams.
• Act as liaison between business users, product owners and technical teams, run requirement workshops, write process documentation and training materials, and support change management.
• Support laboratory equipment automation, equipment-to-application integrations, automated data collection, testing and validation, and maintain process documentation.
• Support application security, user access management, access reviews, audit readiness, security documentation and remediation of security findings.
• Support business users across multiple locations and time zones, take part in issue triage and problem management, and monitor support trends.

Required profile

• Bachelor's degree in Information Systems, Business, Engineering, Computer Science or a related discipline.
• 5+ years of experience as a Functional Analyst, Business Analyst or Application Analyst.
• Experience supporting enterprise business applications and operational systems, and gathering and documenting business requirements.
• Strong analytical and problem-solving skills, and excellent communication and stakeholder management skills.
• Experience working with global teams and cross-functional organizations.

Preferred qualifications

• Experience in manufacturing, engineering, laboratory or operational technology environments.
• Asset management, workflow management, inventory tracking or operations systems experience.
• Knowledge of mobile devices, printers, barcode technologies and peripheral integrations.
• Agile methodology and Jira experience, and familiarity with ERP, asset management or OT integrations.

What we offer

• Salary of $115,000 to $158,500.
• A comprehensive benefits package, with possible eligibility for a bonus and a stock award program.